Bulk & Custom Orders FAQ
What qualifies as a bulk order?
Bulk orders usually start from 20+ units, but it depends on the product and whether you need customisation. Contact us and we’ll confirm the minimums for your order.
Do you offer discounts on bulk orders?
Yes! We offer tiered pricing depending on the quantity. The more you order, the better the discount.
Can I mix and match styles, colours, and sizes?
Absolutely. As long as your total meets the bulk minimum, you can mix products, sizes, and colours.
How do I place a bulk order?
Fill out our bulk order enquiry form on drwoofapparel.com.au or email us at sales@drwoofapparel.com with your details (quantities, styles, sizes). Our team will get back to you with a quote.
Do you offer samples?
We highly recommend ordering a sample first to evaluate the sizing, fit, and fabric before placing a larger order.
Do you take custom orders?
Yes! We can personalise your scrubs with embroidery, logos, or other branding. Contact us to get started, and we’ll walk you through options, costs, and timelines.
Can I create my own customised uniform design and style?
Looking to bring your own design to life? We can definitely help with that! Minimum order quantities apply, so please contact us to discuss the details.
How long will my bulk or custom order take to arrive?
Turnaround times vary depending on order size and customisation. We’ll provide an estimated timeline once we confirm your order.
Do you ship bulk and custom orders internationally?
We primarily ship bulk and custom orders within Australia and New Zealand. If you’re outside these regions, contact us and we’ll let you know if shipping is available to your location and provide a custom quote.
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers. Large orders may require a deposit or full payment up front.
Are bulk or custom orders refundable or exchangeable?
Because these orders are produced specifically for you, they are generally non-refundable and non-exchangeable. Please confirm all details carefully before placing your order.